Omissions In A Ticket Issuing System

Omissions In A Ticket Issuing SystemThe just the shred issuing trunk does non offer m any(prenominal) of the services to facilitate the grease ones palms of tickets. A moment of ambiguities and omissions keep been found from the given scenario.The scenario given is not clear enough and looks like quite uncertain about the instructions to obtain a ticket. Even the contributement procedures do not offer the user to choose the type of honorarium.The ambiguities and omissions found in the scenario are as followsThe system does not lease customers buy more than one ticket for the same ending at a time. It must prompt the user if the ticket can be grease ones palmsd one at a time. Customer is more likely to in stage in redress destinations and the system should allow user to cancel a request and purchase another ticket.after having input the destination the system will ask the customer to pay and would ask about which type of requital the user prefers. In this case, the syst em does not indicate as to how to respond if an invalid card is input. It must be able to respond and prompt the user if they try to put their card before selecting a destination.Do the customer need to press the start button if they wish to buy another ticket to a contrary destination. Or it allows customers with the pickaxe of selecting other destinations between the stations where the machine is located.Ticket system is going to allow customers to input their destination through a bear on screen or keyboard. The existing system does not allow the user to view the ticket prices. It is vital to publish the ticket prices accordingly, as customers need to manage the hail that they will be charged. It does not show the train departure and arrival times, and whether the customer wishes to buy ticket for a specialized train. It must allow customers to choose their seats.Finally, the system should prompt customer to print the receipt which includes the destination details and payme nt type. A receipt should take away been issued to state whether the purchase has been do success full phase of the moony.In the first paragraph, the system does not check for validation, such as when the user inserts their card, and the rigor needs to be suss out as to whether the payment could be made form that particular card.According to the second paragraph, when the user clicks on the start button, a menu of potential destinations pop up on the screen, on with a message asking the user to select a destination. Once a destination has been selected, users are prompted to input their credit card. However, the credit cards validity is checked and if the card is good, then user has ed to input a personal identifier as requested by the machine. The ticket is issued when the credit cards feat has been validated successfully.In the second paragraph, the ticket system prompts the user with potential destinations whereas it could have depictd with popular destinations. In such te rminals popular destinations are normally displayed to attend the user to select his destination quickly. Usually an Underground or an Over ground cover any destinations which can be reached by interchanging and taking number of trains therefore the user should be able to purchase ticket in order to reach any destination. It could have also provided the user with a choice to search from a list of A-Z of stations. As mentioned before that there should be two types of payment methods The validation procedure involves both validating the card as to whether the card is still valid in terms of not cancelled by the issuer due to fraud lost/stolen reasons. The second type of validity is the fleur-de-lis validity. If both validations are successful then the issuer must authorise the payment in order to purchase the ticket.2. Solutions identifiedTo gain a clear and stop understanding of the scenario, a more structured approach has been scripted as followsUser walks to a ticket machine and presses any button to activate a menu which displays a list of popular destinations accompanied by a message to select a destination. User can select their destination if listed in the popular destination otherwise they can choose to search for their destination from a list of stations in the A-Z of stations.As user finds their desired destination they then can choose to have their preferred type of ticket, this can be such as first/ normal class ticket and/or return/single ticket.Once the destination and the type of ticket is selected the ticket machine prompts the user to make payment. There are two types of payments can be made, likely by card or cash.If the customer chooses to pay by cash, and it can be inserted into the machine in the form of notes or coins. If the exact amount is paid the ticket will be issued, if more than required is paid then the change will be given along with the ticket. If the customer chooses to pay by card as requested by the system, user can insert t he card into the terminal. As the card is being inserted the validity of that card is checked with the issuer. Once the card is validated the user is then required to check the amount and enter the PIN in the terminal. The PIN is validated locally and upon correct entry of the PIN the ticket is issued along with the receipt and the cardholders account is charged accordingly with the correct amount.The aim of writing a structured approach gives a more clear understanding of the scenario and shows the events happen as a sequence.3. User unavoidablenesss definitionsThe User Requirement Specification specifies the requirements of the user taking the individual aspects into consideration in terms of the facility, equipment, and systems in terms of function, throughput, operability, and applicable standards, which are the functions to be carried out, the data on which the system will operate, and the operating environment.The user requirements for a system should name the functional an d non functional requirements so that they are understandable by system users without any adept knowledge.When we write the user requirement we should not write with technical forms, table or diagrams. We should write in simple language with simple table, forms and diagrams.4. System Requirements SpecificationsSystem requirements specification assist potential users to determine if the system specify meets their needs or how the system must be modified to meet their needs. The system requirements aid to consider all of the requirements before design begin. Careful reviews of the requirements kick downstairs omissions, misunderstanding and inconsistencies. System requirements specification should be correct, unambiguous, complete, consistent, verifiable, modifiable, and traceable, specify performance, and define detailed functionality of the system.A specification can be in form of a written document, a set of graphical model, a titular mathematical model, and a collection of us age scenarios, prototype, or any combination of these. However, a standard pathfinder should be developed and use for a specification, arguing that this leads to requirements that are presented in a consistent and therefore more understandable manner.The requirement engineer gives last work product produced which is known as specification. It acts as the foundation for subsequent software engineering activities. It describes all the related functions and the performance of a computer base system and the constrains that will govern its development.In the given scenario, we would consider all the omissions and ambiguities.First of all, the system did not provide all the functionality which usually a ticket issuing system should contain. It does not function as it should and does not provide the user with any choice such as to cancel a ticket and buy another one. At times, there are new users who wish to purchase rail ticket from the machine and this system does not guide and provid e any kind of help.Function Issuing TicketDescription Issuing the ticket when the user select their desired tickets and make the correctmoneyInputs Destination, sister or Adult, Pay by card or cashOutput Their desired ticket to be issued with their payment receiptRequire Money, form of paymentPre- Condition Ticket will be validating between the user current place and the selected destination, otherwise user will have to pay the penalty fare.5. Actions performed in the ticket-issuing system6. Non-functional requirementsThe non functional requirements define system properties and constrains for an example reliability, response time and storage requirement. Constraints are I/O device capability, system representation, extra. mental process requirement may also be specified mandating a particular CASE system, programming language. This non functional requirement may be more fine than function requirements. If these are not met the system is useless and the non functional requirement can be classified as three type of requirement6.1 crossway requirement these requirement specify that the delivered product must behave in a particular way for example execution speed, and reliabilityThe user larboard for Library system shall be implemented as simple HTML without frames or Java applets6.2. Organisational requirements which are a moment of organisational policies and procedures example for these, process standard used, implementation requirementsThe system development process and deliverables defined in XYZCo-SP-Stan-956.3. External requirements these could be from factors which are external to the system and its development process example interoperability requirements, legislative requirements.The system shall not disclose any personal information about customer apart from their name and reference number to the operator of the systemAfter we discussed with all above mentioned Non-functional requirements, therefore we considered the product requirements shoul d be determined for especially this scenario which include reliability and response time and should be contrasted with functional requirements that specify specific behavior or functions. And the product requirements have some additional attributes which areEfficiency Enable the system to perform under disparate situation or circumstanceReliability This could be very useful for ATM or ticket issuing systemUsability This would help the user to access the system without any trouble or inconveniencePerformance This is almost relevant to reliability and check the system is able to work or not in the different environmentSpace Requirement This part of product requirement is very useful for the ticket issuing system when the system is busy or full occupied with user needs. So there it is need to be expanded or stabilized number of machine at the station8. Requirements Validation exercise requirements validation is an integral part of software engineering. The main activity is to che ck requirements needed and available to start any particular project. As a consequence of requirements engineering however, the work products produced need to undergo an assessement for quality during a validation sequence. The purpose of requirements validation is to examine the specification to ensure that all software requirements have been stated unambiguously, such as consistencies, omissions, and error detected and corrected and that work products conform to the standards established for the process, the project and the productThe primary requirements validation mechanism is the formal technical review. The review team that validates requirements includes software engineers, customers, user and others stakeholders who examine the specification looking for errors in content or interception, area may be illuminance required. The process of requirements needs to check for consistency and completeness. During this process errors and inconsistencies will be identified and reduces future error.Basically the system should have requirement validation checklist which would help to the system to identify the accurate information whichAre requirement started clearly and Can they be misinterpreted?Is the source of the requirement identified e.g. a person, a regulation, or a document and the final stamen been examined by the primary source?Is the requirement bounded by any quantities terms?What other requirements match to this requirement?Does the requirement violate any system domain?Properties of requirements validation are as follows Validity Consistency CompletenessIn order to validate the ticket issuing system requirements all the above properties of the requirements validation must be met. And when the user pay by card the system should validate whether it is valid for making the particular payment and validate the pin no which has accepted or not therefore the validation must work out with final product it could be ticket or receipt10. The impact on cash paym entAfter having input the payment type which is cash, in this instance the customer may not have the exact amount to make the payment. If the user is making payment with a note, the machine should prompt the customer to take his change. However, the machine could also have displayed the amount to be charged and change to be given to the customer.